8x8 Community
To install the 8x8 Work for Mobile app to make and receive phone calls, you will need your extension's 8x8 Work username and password. Learn more.
The minimum mobile operating system requirements for using the 8x8 Work for Mobile application are iOS 15 and Android 8.0 Oreo. Learn more.
The 8x8 Work Mobile app for iOS does not ring when the phone is on standby or if it is not in an active window. Learn how to resolve here.
Phones should have compatible firmware and a valid factory-installed device certificate. Click here to access the provisioning guides by manufacture.
A web browser is required for security purposes. Learn more here.
If you do not have the Google Chrome browser installed on your Android device, you may see a blank screen that prevents you from logging in to 8x8 Work for Mobile. Learn how to resolve this issue here.
If you see a blank screen when attempting to log in to 8x8 Work for Mobile on iOS, ensure that Javascript is enabled in Safari on the device.
You can change the ringtone of the 8x8 Work app under Settings in 8x8 Work for Desktop and Mobile.