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Unable to Log in Due to Blank Login Screen in 8x8 Work for Mobile on iOS

Symptom

Unable to log in due to a blank login screen in 8x8 Work for Mobile on iOS.

Applies To

  • 8x8 Work for Mobile
  • iOS

Resolution

  1. Open Settings.
  2. Tap Safari.
  3. Tap Advanced.
  4. Toggle Javascript.
  5. Reload the 8x8 Work Mobile app.

Cause

JavaScript was disabled on Safari.