Symptom
You are unable to change your password as an agent using 8x8 Contact Center.
Applies To
- 8x8 Contact Center
- Agent Password
Resolution
Contact your IT department or system administrator to ask what the password setting requirements are for your organization.
Cause
Your organization has set specific password requirements that were not met in attempting to reset the password.
Additional Information
For more information on setting password requirements as an 8x8 Contact Center administrator, see our web guide on Configuring Password Policies.