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Activating Grandstream HT801 and HT802 Adapters

Objective

Activate a Grandstream ATA for 8x8 services.

Applies To

  • Grandstream HT801
  • Grandstream HT802

Procedure

  1. Use an RJ-11 telephone cable to connect the Phone port to an analog phone or fax machine.
  2. Use an Ethernet cable to connect the Internet port from the adapter to your router or switch. 
  3. Connect the AC power adapter to the Power port and plug the other end into a wall socket.
  4. Give the adapter time to start up and wait for all device lights to finish until the device is idle.
  5. Lift the phone handset and follow the voice instructions to enter the activation code. You may hear a dial tone for a few seconds before being prompted to enter the activation code.
  6. After activation is successful, you will hear a message confirming that your ATA has been activated.

Additional Information

Activating your Grandstream ATA is a simple process. You will need the activation code from 8x8 Admin Console. If you do not have access to Admin Console, or you do not have the original email with the activation code, contact your IT administrator.
If you do not have access to an analog phone, you will need to create a case with 8x8 Support to have your device activated.